Available for opportunities

Pulkit Verma

Platform Engineer — DevOps & AI

Engineering reliability at scale. Currently automating resilience for Nykaa. Previously securing fintech infrastructure at Freecharge. I build self-healing systems and make deployments boringly predictable.

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// featured work

Case Studies

Deep dives into the most impactful systems I've built. Each one tells a story of challenge, constraint, and engineering decision-making.

// technical arsenal

Stack

Tools and technologies I use daily. Hover for context on how I've used each in production.

Orchestration

Kubernetes
Managed zero-downtime upgrades and strict MTLS and network policies for regulated banking workloads.
EKS
Operated production clusters for Freecharge; focused on security compliance and RBAC.
ECS
Orchestrating high-density container packing for Nykaa's flash-sale traffic spikes.
Docker
Optimized multi-stage builds to reduce image footprints and faster rollout times.

IaC & Config

Terraform
Modularized 50+ resources to reduce code duplication and enforce state locking strategies.
Ansible
Automated server provisioning to eliminate configuration drift across legacy environments.
Helm
Standardized deployment templates to enable one-click environment replication.

Observability

ELK Stack
Tuned ingestion pipelines to handle terabytes of log data with <0.1% loss during peak events.
Dynatrace
Used distributed tracing to pinpoint latency bottlenecks down to the SQL query level.
Prometheus
Built custom metrics to correlate infrastructure health directly with business revenue.
Grafana
Designed 'Business SRE' dashboards for real-time visualization of checkout flows.

CI/CD

Jenkins
Maintained and modernized legacy Groovy pipelines for banking-grade CI workflows.
GitHub Actions
Automated linting, security scanning, and deployment triggers to shift security left.
ArgoCD
Enforced GitOps principles to allow developers to self-serve releases with full audit trails.

Core Languages

Java
My roots. Understanding thread pools and JVM memory helps me debug the containers I manage.
Python
Writing glue code for AWS Lambda and AIOps scripts to automate incident response.

Cloud & Data

AWS
Beyond EC2. Heavily utilizing Lambda, S3 lifecycle rules, and RDS for high-availability, etc.
MongoDB
Managing sharded clusters for high-throughput, document-heavy applications.
PostgreSQL
Tuning connection pools and read-replicas for transactional integrity.
Redis
Implemented caching strategies to offload primary databases during traffic surges.

// current focus

Engineering Philosophy

Where I'm investing my learning. These are the areas I believe will define the next generation of infrastructure.

Context-Aware Intelligence (AIOps)

AI isn't just about generating code; it's about reducing noise. I am moving beyond static monitoring thresholds to exploring LLM-driven log analysis. The goal? To turn 'alert fatigue' into predictive context—giving on-call engineers the why alongside the what before the customer even notices an outage. Status: Experimenting with RAG on logs.

The Economics of Compute(Cost > Tooling)

Having managed both Banking-grade EKS and High-Scale ECS, I’ve learned that the orchestrator matters less than the density. My focus is on aggressive bin-packing and spot-instance strategies (using Karpenter or ECS Capacity Providers) to treat compute as a commodity, not a luxury. Takeaway: Reliability shouldn't cost a premium.

Platform as a Product

Developers shouldn't need to be Kubernetes experts to ship code. I believe in building 'Golden Paths'—self-service infrastructure with automated guardrails. It’s about reducing cognitive load so developers can focus on business logic while security policies are enforced invisibly in the pipeline.

// experience

Career Timeline

Nykaa

Software Engineer I — DevOps & AI · 2026 — Present

current

Focusing on 'Day 2' operations for high-traffic sales events. Currently building AI-driven automation to predict infrastructure bottlenecks before they impact the user. Managing massive container density on ECS while preparing services for next-gen hybrid architectures.

AIOps (Bedrock)High-Traffic ReliabilityObservabilityHigh-Scale ECSIncident AutomationPython

Freecharge · Axis Bank

DevOps Engineer · 2024 — 2025

Operated in a high-compliance banking environment. Executed the migration of critical payment workloads from legacy EC2 to Amazon EKS (Kubernetes). Enforced 'Security by Design' using Terraform and unblocked developer velocity in a strictly regulated ecosystem.

Production EKSBanking SecurityBanking ComplianceCost Optimization (FinOps)Terraform (IAC)

SalesKen.ai

Software Engineer Intern · 2023

Solved data synchronization challenges for a CRM platform. Moved beyond basic CRUD APIs to write multithreaded Java servlets capable of handling concurrent webhook streams without race conditions.

MultithreadingJava ConcurrencySystem DesignREST APIsBackend Architecture

J.C. Bose University of Science & Technology, YMCA

B.Tech — Computer Science Engineering · 2019 — 2023

CGPA: 8.1 - Focused on the fundamentals of distributed systems and algorithmic efficiency.